Terms of Service

1. Definitions

In these Terms, unless the context requires otherwise:

• (a) "AI Systems" means the Large Language Models, Speech-to-Text systems, Text-to-Speech systems, performance scoring algorithms, and other automated processing technologies used by the Platform to deliver the Services.
• (b) "AI-Generated Content" means any output produced by the AI Systems, including but not limited to interview questions, performance feedback, evaluation scores, coaching recommendations, and resume content.
• (c) "Content" means all text, audio, video, data, documents, and other material that you upload, submit, or generate through the Platform.
• (d) "Minor" means any person below the age of eighteen (18) years.
• (e) "Platform" means the website www.prepmetowork.ai, any associated mobile application, and all software, tools, and services offered thereunder.
• (f) "Services" means the AI Mock Interview tool, AI Resume Builder, feedback and coaching services, and all other features and functionalities offered through the Platform.
• (g) "Subscription" means any paid plan for access to the Platform, as may be offered by the Company from time to time.
• (h) "User Content" means any interview responses, uploaded resumes, profile information, and other material submitted by you to the Platform.

2. Eligibility and Account Registration

To use the Platform, you must:

• be at least eighteen (18) years of age; or if you are a Minor, have obtained verifiable parental or lawful guardian consent prior to registration, as described in Clause 14 of these Terms;
• be capable of forming a legally binding contract under applicable law, including the Indian Contract Act, 1872 for users accessing the Platform from India;
• not be barred from using the Services under any applicable law; and
• provide accurate, complete, and current registration information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at sameer@greenlightfitness.org if you become aware of any unauthorised use of your account. The Company will not be liable for any loss arising from unauthorised use of your account where you have failed to notify us promptly.

The Company reserves the right to refuse registration or cancel an account at its sole discretion, including where the information provided is found to be false, misleading, or incomplete.

3. Nature of Services and Important Disclaimer

The Platform provides AI-powered tools for mock interview practice, resume building, and career readiness coaching. The Services are offered for practice and educational purposes only.

All AI-generated content, including interview feedback, performance scores, resume suggestions, coaching recommendations, and any other output generated by the Platform's AI Systems, is advisory and informational in nature only. Such content does not constitute professional career counselling, psychological assessment, legal advice, financial advice, or any other form of professional service, and must not be relied upon as such.

The Platform does not make automated hiring decisions. It does not represent, warrant, or guarantee that use of the Services will result in employment, improved interview performance, or any specific career outcome. AI-generated feedback may be inaccurate, incomplete, or reflect biases present in underlying training data, including biases related to language, geography, industry, gender, or cultural context. You are strongly advised to exercise independent judgment and seek professional guidance before making any career-related decisions.

The Company does not transmit your assessments, scores, or interview responses to any employer, recruitment firm, background verification agency, or third party without your explicit action. The Platform is not a hiring platform and is not connected to any employer database.

4. User Obligations and Prohibited Conduct

By using the Platform, you agree to:

• use the Platform solely for your own personal, non-commercial career preparation and practice;
• provide accurate information about yourself and not impersonate any person or entity;
• maintain only one account and not create multiple accounts for the same individual;
• keep your login credentials confidential and not share access to your account with any third party;
• comply with all applicable laws, including Indian law and any laws of your jurisdiction, while using the Platform.

You must not, and you agree not to:

• use the Platform to collect, scrape, or harvest interview questions, prompts, or AI-generated content for commercial purposes, redistribution, resale, or to train competing AI systems;
• reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying algorithms of the Platform or its AI Systems;
• use automated bots, scripts, or tools to access the Platform, create fake accounts, or simulate user activity;
• use the Platform to submit false or fabricated professional information, including fake work experience, qualifications, or credentials;
• record, reproduce, or redistribute interview sessions, AI-generated feedback, or any content provided through the Platform without the Company's prior written consent;
• use the Platform on behalf of a third party, including as a coaching institute, training centre, or employer, without a separate written agreement with the Company;
• post, upload, or transmit any content that is unlawful, defamatory, obscene, threatening, invasive of privacy, or otherwise objectionable;
• attempt to gain unauthorised access to any part of the Platform, its servers, or its databases;
• interfere with or disrupt the integrity or performance of the Platform or its underlying infrastructure.

The Company reserves the right to investigate any suspected violation of these Terms and to take appropriate action, including suspension or termination of your account, removal of content, and referral to law enforcement authorities where warranted.

5. Consent for Audio and Video Recording

Certain features of the Platform, specifically the AI Mock Interview tool, require access to your device's microphone and/or camera. By enabling these features, you expressly consent to the recording, processing, and storage of your audio responses and video footage for the purposes of generating AI feedback and enabling your review of past sessions.

Consent for audio recording and consent for video recording are separate and must each be actively provided. Neither can be bundled with your general acceptance of these Terms or the Privacy Policy. A dedicated consent prompt will be displayed each time you initiate a mock interview session that uses audio or video. You may decline either or both, in which case the relevant feature will not be activated.

You may withdraw your consent for audio or video recording at any time through your account settings. Withdrawal of consent will not affect recordings already processed, but we will cease further recording for future sessions from the point of withdrawal. Please refer to our Privacy Policy for details of how audio and video data is stored, retained, and deleted.

By providing consent for audio and video recording, you confirm that you are the only person visible or audible in the recording, that you are in a location where recording is permitted, and that you are not recording on behalf of any third party.

6. Intellectual Property Rights

The Platform, including its software, design, user interface, AI Systems, algorithms, models, databases, trademarks, logos, and all content created or owned by the Company, is the exclusive property of the Company and is protected under applicable intellectual property laws, including the laws of the United States and, to the extent applicable, the Copyright Act, 1957 and the Trade Marks Act, 1999 of India. Nothing in these Terms transfers any ownership of the Company's intellectual property to you.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial career preparation purposes, subject to these Terms. This licence does not include any right to sublicense, modify, copy, adapt, or create derivative works from the Platform or its content.

Ownership of AI-Generated Content:

AI-Generated Content produced by the Platform in response to your inputs, including feedback reports, evaluation scores, and AI-generated resume drafts, is generated for your personal use. You are granted a perpetual, royalty-free licence to use such content for your own career preparation purposes. The Company retains the right to use anonymised and aggregated versions of AI outputs for the purpose of improving and training its AI Systems, subject to your separate consent as described in the Privacy Policy. No AI-Generated Content may be commercially exploited, resold, or used to train competing AI systems without the Company's prior written permission.

Your Content:

You retain ownership of all User Content that you submit to the Platform, including uploaded resumes, interview responses, and profile information. By submitting User Content, you grant the Company a non-exclusive, worldwide, royalty-free licence to process, store, and use your User Content solely for the purpose of delivering the Services to you and as described in the Privacy Policy. You represent and warrant that you have all rights necessary to grant this licence and that your User Content does not infringe any third party's intellectual property rights.

7. Minors and Parental Consent

The Platform is designed for use by individuals aged 18 years and above. If you are below 18 years of age, you may only use the Platform with the verified consent of a parent or lawful guardian, obtained in the manner described below.

At the time of registration, the Platform will ask for your birth year. If the information provided indicates that you are below 18 years of age, your account will not be activated until a parent or lawful guardian completes a separate consent verification process. This process requires the parent or guardian to confirm their identity and provide consent through a dedicated verification link sent to their email address. The account will remain inactive until this step is completed.

Audio and video recording features will not be enabled for any account identified as belonging to a Minor unless verified parental consent has been obtained and recorded. The Platform does not track, profile, behaviourally monitor, or direct targeted content at Minors.

If a parent or guardian becomes aware that their child has accessed the Platform without completing the consent process, they should contact us immediately at sameer@greenlightfitness.org. We will promptly investigate and delete the relevant account and associated data.

In accordance with Section 9 of the Digital Personal Data Protection Act, 2023, we do not knowingly collect Personal Data from children below the age of thirteen (13) years. If we discover that data has been inadvertently collected from a child below thirteen, it will be deleted without delay.

8. Subscription, Fees, and Payment

The Platform may offer both free and paid access tiers. Where a Subscription is offered, the following terms apply:

• (a) Fees: Subscription fees are as displayed on the Platform at the time of purchase. All fees are in Indian Rupees (INR) unless otherwise stated and are inclusive of applicable taxes.
• (b) Billing: Subscriptions are billed in advance on a monthly or annual basis, as selected at the time of purchase. By providing payment details, you authorise the Company (through its payment processor) to charge the applicable fee on a recurring basis until cancellation.
• (c) Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled by you at least twenty-four (24) hours before the renewal date through your account settings.
• (d) Payment Processing: Payments are processed through third-party payment gateways. The Company does not store your card details or financial credentials. Your payment information is subject to the terms and privacy policy of the relevant payment processor.
• (e) Failed Payments: If a payment fails, the Company reserves the right to suspend access to paid features until payment is successfully processed.
• (f) Refunds: Subscription fees are non-refundable except where required by applicable law, including the Consumer Protection Act, 2019. Requests for refunds on the grounds of technical failure or service unavailability will be considered on a case-by-case basis and should be directed to sameer@greenlightfitness.org within seven (7) days of the relevant billing date.
• (g) Free Tier: The Company reserves the right to modify, restrict, or discontinue the free tier at any time with reasonable notice.

9. Third-Party Services and Links

The Platform integrates third-party services for AI processing, cloud infrastructure, authentication, and analytics. Your use of the Platform constitutes acknowledgment that certain data may be processed by these providers in accordance with the Privacy Policy and the Data Processing Agreements the Company maintains with them.

The Platform may contain links to third-party websites, job portals, or resources. These links are provided for convenience only. The Company does not endorse, control, or take responsibility for the content, privacy practices, or services of any third-party platform. Your use of any linked platform is at your own risk and subject to that platform's own terms and policies.

10. Disclaimer of Warranties and Limitation of Liability

The Platform and Services are provided on an "as is" and "as available" basis, without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

The Company does not warrant that: (a) the Platform will be available uninterrupted or error-free; (b) AI-generated content will be accurate, complete, unbiased, or suitable for any particular purpose; (c) use of the Services will result in employment or any specific career outcome; or (d) the Platform will meet your individual requirements.

To the maximum extent permitted by applicable law, the Company shall not be liable for any: (a) indirect, incidental, special, consequential, or punitive damages; (b) loss of employment opportunity or career setback; (c) reliance on AI-generated feedback, resume content, or coaching recommendations; (d) unauthorised access to or alteration of your data, where you have failed to take reasonable security precautions; or (e) disruption, suspension, or discontinuation of the Services.

The Company's total aggregate liability to you for all claims arising out of or in connection with these Terms or the Services shall not exceed the total fees, if any, paid by you to the Company in the three (3) calendar months immediately preceding the event giving rise to the claim, or INR 2,000 (whichever is higher).

Nothing in these Terms shall limit the Company's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable Indian law, including the Consumer Protection Act, 2019. Nothing in these Terms shall be construed to exclude the Company's obligations under applicable Indian consumer protection law in respect of services provided to Indian residents.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• your violation of these Terms or any applicable law;
• your User Content, including any claim that your User Content infringes the intellectual property or other rights of a third party;
• your use of the Platform in a manner not authorised by these Terms;
• any misrepresentation made by you in connection with your account or use of the Services; or
• your violation of any third party's rights, including privacy rights.

12. Account Suspension and Termination

The Company reserves the right to suspend or terminate your account and access to the Services at any time, with or without notice, for any of the following reasons:

• violation of these Terms or the Privacy Policy;
• provision of false, misleading, or fraudulent information at registration or during use;
• non-payment of applicable Subscription fees;
• conduct that the Company reasonably believes is harmful to the Platform, other users, or third parties;
• receipt of a lawful order from a court or government authority requiring suspension or termination; or
• extended inactivity as described in the Privacy Policy.

You may terminate your account at any time through the account settings page. Upon termination, whether by you or by the Company, your right to access the Platform ceases immediately. Your Personal Data will be handled in accordance with the Privacy Policy. You remain responsible for all obligations accrued prior to termination, including any outstanding payment obligations.

Where an account is terminated for breach of these Terms, the Company reserves the right to refuse re-registration by the same individual.

13. Changes to the Services and These Terms

The Company reserves the right to modify, suspend, or discontinue any feature or aspect of the Services at any time, with reasonable notice to registered Users where the change materially affects their use of the Platform.

These Terms may be updated from time to time to reflect changes in law, regulation, or platform functionality. Material changes will be communicated to registered Users by email at least fourteen (14) days before they take effect. Non-material changes (such as clarifications) may be made without prior notice. The most current version of these Terms will always be available on the Platform.

Your continued use of the Platform after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Platform and may delete your account in accordance with Clause 12.

14. Supplementary Provisions for Minor Users

Where a Minor uses the Platform with verified parental consent:

• the parent or guardian who provided consent is jointly responsible for ensuring the Minor's compliance with these Terms;
• the parent or guardian may request access to, correction of, or deletion of the Minor's account and associated data by writing to sameer@greenlightfitness.org;
• the parent or guardian may withdraw consent at any time, which will result in suspension of the Minor's account and deletion of associated data in accordance with the Privacy Policy;
• the Company will not knowingly serve targeted advertising, conduct behavioural profiling, or activate tracking features in respect of a Minor's account; and
• the Company will, upon becoming aware that a Minor's account was created without verified parental consent, suspend the account and notify the registered email address.

15. Governing Law and Dispute Resolution

• (a) These Terms shall be governed by and construed in accordance with the laws of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Copyright Act, 1957, to the extent applicable to services provided to users in India. The Company acknowledges that certain mandatory provisions of Indian law, including the Consumer Protection Act, 2019 and the Digital Personal Data Protection Act, 2023, apply to the provision of Services to users in India irrespective of the principal place of incorporation of the Company.
• (b) In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the Services, or the breach, termination, or validity thereof, the parties shall first attempt to resolve the matter through good-faith negotiation. Either party may initiate this process by sending a written notice to the other describing the dispute in reasonable detail. If the dispute is not resolved within thirty (30) days of such notice, or such longer period as the parties may agree in writing, the matter shall be referred to arbitration as described below.
• (c) All disputes not resolved through negotiation shall be referred to and finally resolved by arbitration conducted in accordance with the Arbitration and Conciliation Act, 1996 and the rules thereunder, as amended from time to time. The seat and venue of arbitration shall be Mumbai, India. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties within fifteen (15) days of the dispute being referred to arbitration. If the parties fail to agree on an arbitrator within that period, the arbitrator shall be appointed by the competent court in accordance with the Arbitration and Conciliation Act, 1996. The language of the arbitration shall be English. The award of the arbitrator shall be final, binding, and enforceable in any court of competent jurisdiction.
• (d)Nothing in this Clause shall restrict either party's right to seek urgent interim or injunctive relief from a court of competent jurisdiction pending the constitution of the arbitral tribunal or the conclusion of arbitration proceedings. The Company further acknowledges that nothing in these Terms shall prevent a User from approaching the appropriate Consumer Commission under the Consumer Protection Act, 2019 or the Data Protection Board of India under the Digital Personal Data Protection Act, 2023 — these are statutory rights which cannot be excluded or waived by contract.
• (e) For the purposes of proceedings not subject to arbitration, and for the enforcement of arbitral awards, the courts at Mumbai, India shall have jurisdiction. For the avoidance of doubt, the Company, being a foreign entity, submits to the jurisdiction of Indian courts solely for the purposes of these Terms and in connection with Services provided to users in India. Service of legal process on the Company may be effected by email to sameer@greenlightfitness.org or at such India contact address as the Company may notify from time to time on the Platform.

16. Cross-Border Services

• (a) The Company is incorporated in the United States and operates the Platform from outside India. By accessing the Platform, Indian users acknowledge that their contractual relationship is with a foreign entity.
• (b)Notwithstanding this, the Company complies with applicable Indian law in respect of services provided to Indian residents, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and the Consumer Protection Act, 2019. The Company has designated a Grievance Officer accessible to Indian users as required under the IT Intermediaries Rules, 2021. The Grievance Officer's role is limited to addressing complaints and compliance matters arising from the Platform's operations in India.

17. General Provisions

• (a) Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company with respect to the Platform and the Services and supersede all prior agreements, representations, and understandings.
• (b) Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
• (c) No Waiver: Failure by the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• (d) Assignment:You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations under these Terms without restriction.
• (e) Force Majeure: The Company shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, internet outages, government actions, or third-party service failures.
• (f) Language: These Terms are published in English. In the event of any inconsistency between this English version and any translation, the English version shall prevail.
• (g) Relationship: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and the Company.

18. Contact and Grievance Officer

In accordance with Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Company has designated a Grievance Officer for the resolution of complaints and grievances from users in India relating to these Terms, the Services, or the processing of Personal Data in accordance with applicable Indian law. The Grievance Officer is based in India and is accessible to Users during Indian business hours.

The Grievance Officer appointed above is a natural person resident in India, designated for the purposes of Rule 3(1)(b) of the IT Intermediaries Rules, 2021. Complaints may be submitted in writing by email to the address above.

If a User is not satisfied with the resolution provided by the Grievance Officer within the prescribed timeframe, the User may escalate the matter to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023, or to the appropriate Consumer Commission under the Consumer Protection Act, 2019, as applicable. The Company's submission to the Grievance Officer mechanism under these Terms does not limit or waive any statutory rights available to Users under Indian law.